Automated Product Documentation
Put your product documentation on auto-pilot and pay off documentation debt.
Knowledge Mining
High Season connects to numerous sources to find undocumented product knowledge.
Pay Off Documentation Debt
Documentation debt can cost be costly, High Season can find knowledge in support tickets or other sources to help you pay down your debt.
Continuous Mining
Important knowledge mining data sources such as Intercom or Zendesk support tickets can be mined continuously 24/7 for new insights and updates.
Triggered Changes
Documentation updates can be triggered by other systems. For example, when a pull request in Github is merged or a Jira item is released.
Wherever You Exchange Knowledge
Integrations with Slack (planned) allow you to automatically summarize threads into documentation updates.
Works With Existing Docs
Bring Your Own Documentation
You can easily add all of your existing product knowledge to High Season as a starting point. Our AI will consume & understand your documentation.
Unlimited Connections
Our pre-built data connectors can use native APIs for help centers such as Intercom or Zendesk. High Season can also crawl custom documentation for unlimited flexibility.
Multi Product Ready
Designed to easily segment knowledge sources & documentation, High Season can accommodate organizations with multiple products or teams easily.
Multilingual & Internationalized
State of the art AI models allow you to discover and document knowledge in almost any language.
Fully Audited Changes
Line By Line Edit Visualization
Proposed knowledge updates to existing documents can be easily reviewed visually showing you exactly what's what's changed.
Supervision and Gating
All knowledge updates are reviewable and editable so you remain in total control.
Traceability & Citations
Proposed knowledge updates can be traced back to their sources such as a resolved support ticket or a Github pull request.
Audit Trails
High Season provides a full audit trail letting you know exactly what documentation was updated, what changed and who approved the changes.
Free Up Your Team
Less Time Documenting
Allow your team to replace to get their time back. LLM generated documentation are always clear & grammatically correct.
Move Your Product Forward
Thorough documentation makes it easier for product managers & product designers to change your products because they have all the answers.
Free Up Your Support Team
When you pay off documentation debt, more of your users are able to self service which can reduce the support workload.
Unburden Engineers
Reduce costly interruptions to engineering teams to answer product related questions.
