Answers, Not Search Results
Your users don't want to read through boring documentation or sift through search results, get them the answers they need--fast!
How does it work?
High Season is an LLM/RAG pipeline that works with your company's knowledge to produce amazing AI generated answers specific to your business.
Get Answers, Not Search Results
Say goodbye to combing through "search results" from FAQs or other documents and get tailored answers--fast!
Understands Its Limitations
When accurate knowledge to answer a question isn’t available, High Season won't hallucinate.
Always Improving
Highs Season flags questions that cannot be answered with high confidence as knowledge gaps and helps you build a more complete knowledge base effortlessly.
All Your Knowledge
Customized Knowledge Base
Control the AI’s knowledge base, permissions, and updates. You’re in charge of what your AI assistants know and share.
Combine Knowledge Sources
High Season can combine knowledge from disparate sources to synthesize answers. Knowledge source hits are are cited as references.
Unlimited Assistants
Design assistants tailored to different products or teams within your organization.
Multilingual & Internationalized
Let users ask questions & receive answers in their native language--even if your knowledge is created in another language.
Omni-channel Access
Bring High Season to wherever users may have questions. Assistants can be accessed from a variety of channels with full monitoring and analytics wherever conversations are happening.
Chat Widget
Embed chat on your website, developer portal or in an app to provide easy self service to your customers.
Web Portal
Enable your internal teams to chat with your custom assistants from their web browser.
Slack Bot (beta)
Deploy High Season assistants as bots to your own Slack workspace.
Trustworthy and Reliable
Grounded in Truth
Your AI answers are always based on verified facts and business policies. Citations show your users the knowledge source of every response for full transparency.
Supervision and Auditing
Monitor and audit every interaction. Gain confidence in your AI's performance and make data-driven adjustments as needed.
Identify and Close Knowledge Gaps
When High Season has low certainty it will avoid hallucinating responses. These questions are flagged for quick updates to knowledge sources.
Real Time Integrations
High Season's tool integrations allow you call any external systems with HTTP APIs to with verbs such as GET, POST to move beyond static knowledge into agentic systems.
Beyond Questions & Answers
Assistants can be turned into agents that are capable of accessing real time information and (optionally) updating external systems during conversation.
Safe & Secure
AI models interact with your systems indirectly, ensuring that API keys, networks and sensitive data remain fully protected.
Full Auditing
When external tools are invoked, inputs and outputs are logged for tracking & debugging purposes.
Analytics & Insights
Dashboards & Reports
Track key metrics over time and share insights easily with your team.
Uncover Insights
Get live conversation summaries, automated tags, and sentiment analysis. Understand what matters to users, all in real-time.
Conversation Review
Review conversations to understand usage and audit correctness.
Content Analytics
Get insights on what content is being referenced the most. Understand which parts of your knowledge are the most important to users.
Data Driven Decisions
Gain insights from user questions and concerns to drive product roadmaps.
